Terms & Conditions

Terms and Conditions

  • Ryan Patrick Design cannot accept responsibility for colour and texture variations. Although every effort has been made to reproduce colours accurately, due to digital imagery some colours shown may not be exact representations of actual colours used
  • All our products are handmade and so there may be slight variations from product to product. This is not deemed a fault. Ryan Patrick Design reserves the right to substitute a design element with a suitable alternative should an item used in a design become discontinued or unavailable
  • Customers are advised that due to products being hand-finished there may be slight variations amongst designs. All products are finished to a high standard but due to their delicate accessories should be handled with care by the customer. Please note that due to each product being handmade to order we do not offer a refund on unwanted products. In the unusual circumstance that any of the products arrive in an unsatisfactory condition due to our error, we are more than happy to either exchange or refund those products affected. Please contact us by email if there is a problem with your order
  • It is the customers responsibly to thoroughly check wording proofs. Once these have been confirmed, we are not responsible for any mistakes on stationery that were confirmed in the proofs. Work will not commence until proofs (and deposit if appropriate) have been approved and received. If customer requests a change to the proofs after production has commenced, then a charge will be made to cover the cost of the items already made.
  • All inserts will be sent to you before printing to be checked. Please do this thoroughly as mistakes cannot be changed after printing without a cost being occurred on your behalf.
  • When custom ordering you have the option to pay in full or 50% of the overall order as a deposit. All deposits are non refundable. The full payment must be received before any items are to be delivered. Payment maybe made via paypal.
  • You have the right to cancel an order at any time however deposits are non-refundable. If your order is completed and full payment has been taken then no refund will be given.  If your order has not been started 50% of the overall order will be refunded.
  • Ryan Patrick Design may add a surcharge for items added to your order after a deposit is paid and is close to your completion date.
  • By placing an order with Ryan Patrick Design you agree to being subscribed to the newsletter.
  • These terms and conditions are subject to change at anytime
  • These terms and conditions are to protect both, you the client and Ryan Patrick Design as a business.